Built for the contractor. Trusted by everyone downstream.
Restoration software is usually sold to the party paying the claim. That shapes everything about it — what it asks you to record, whose workflow you follow, who your evidence belongs to. RestoreAssist is built the other way round. One customer: the restorer.
For the restoration contractor
Capture the site while you're standing in it — photos, moisture readings, scope notes. Reports build on IICRC S500:2021 section structure from what you actually recorded, not what you reconstructed at 9pm. You review and own every decision before it leaves your business.
- Capture on site, offline when there's no signal
- S500:2021 section structure
- Nothing auto-submitted anywhere
- Your evidence stays on your job
For your client
The homeowner or business owner sees what's happening to their property in language they understand. Fewer phone calls asking what's going on. Fewer disputes at the end, because nothing arrives as a surprise.
- Plain-language progress
- Scope approvals in one place
- Documents they can download
- Fewer chase-up calls
For the claim
Documentation that holds up. Evidence carries its real capture data — if a photo didn't record a GPS location, the report says so rather than filling the field with a number that looks like data. Documentation that invents provenance is worthless the first time it's challenged.
- Real capture data on every photo
- Gaps stated, never invented
- Built to survive scrutiny
- Insurers receive it; they don't drive it
Whose software is it?
Your documentation still has to satisfy an insurer, an adjuster, sometimes a tribunal. It will. But it satisfies them because it is complete and honest, not because the software was designed around their process.
Ask any vendor the same simple question: who is your customer? If the answer is the carrier, you know whose workflow you will be feeding.
Ours is you. That is why the pricing page lists every cost including the ones we do not charge, and why the reports admit what they do not know.